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Europ Assistance Italia scommette sul retail e rinnova la propria struttura organizzativa per essere sempre più vicina e generare più opportunità di business per i propri intermediari.
L’intera unità, affidata a Matteo Morelli nel suo nuovo ruolo di Chief Retail & Direct Channels Officer, è stata oggetto di una recente riorganizzazione con l’obiettivo per Europ Assistance di confermare il proprio ruolo di Compagnia di assistenza di riferimento per gli intermediari assicurativi.
La struttura è suddivisa in cinque unità organizzative: Retail Insurance e Direct Channels, la cui responsabilità è assunta ad interim da Matteo Morelli, Retail Travel, Channel Strategy & Reporting e Network Training & Onboarding.
La strategia retail fa leva sulla vicinanza al territorio per offrire un elevato standard di supporto e formazione insieme alla completezza e competitività della gamma d’offerta multiarea. Si spazia dai viaggi all’auto, dalla casa alla salute con prodotti e soluzioni sempre più innovative in grado di semplificare la vita dei clienti.
Europ Assistance Italia negli ultimi anni ha aumentato il numero di collaborazioni attive diventando la quarta compagnia in assoluto per mandati agenziali. Grazie all’investimento su persone e sistemi vuole infatti garantire un presidio territoriale agile e capillare sull’intero territorio nazionale.
“Assumere questo nuovo ruolo è per me un onore e al tempo stesso una sfida che sono pronto a cogliere insieme a tutto il mio team”, afferma Matteo Morelli, Chief Retail & Direct Channels Officer di Europ Assistance Italia. “Il canale retail riveste per noi un’importanza strategica e vogliamo continuare a crescere per fornire la migliore consulenza ai nostri partner e confermare loro di essere la Compagnia di Assistenza più affidabile sul mercato. Le parole chiave restano quelle di sempre ossia vicinanza, semplicità e innovazione e con questa nuova struttura puntiamo a rafforzare ancora di più il nostro obiettivo prioritario: essere vicino alle agenzie di viaggio e agli intermediari assicurativi, ascoltando i loro bisogni e sviluppando nuove relazioni e opportunità di business”.
Email: info@smartitaly.it
Viale Montenero, 55
20135 Milano
Email: s.scatena@smartitaly.it
Email: a.geli@smartitaly.it
Email: a.prandi@smartitaly.it
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
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