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Lavoro, acquisti, operazioni bancarie, fino al contatto con il proprio medico o con un ufficio di pubblica amministrazione: sempre più persone preferiscono il digitale e si aspettano di poter interagire con le aziende e accedere anche ai servizi più tradizionali, direttamente dal proprio smartphone.
Non fa eccezione la casa, che la pandemia ha trasformato da luogo di passaggio a spazio funzionale ed estensione dell’ufficio, dove la priorità è lavorare, studiare e trascorrere il proprio tempo libero sereni e in sicurezza. Uno spazio diverso che ha bisogno di un’assicurazione nuova, sempre più smart e accessibile, per rispondere al meglio alle nuove esigenze.
Con Eura Casa Relax, che tutela a 360° l’abitazione e la famiglia, Europ Assistance rinnova l’assicurazione per la casa, digitalizzando i processi di attivazione dell’assistenza, per offrire un’esperienza totalmente online e a portata di clic, anche quando si è lontani dalle mura domestiche.
La piattaforma m-site Digital Home Assistance è la prima dedicata all'assistenza della casa, che consente di richiedere l’intervento di un tecnico, in modo semplice, veloce e intuitivo, senza necessità di contatto telefonico e compreso nel massimale di polizza. È personalizzabile, accessibile da qualsiasi device (anche app e siti di terze parti) e assicura un percorso full digital, dal riconoscimento del cliente al dettaglio della richiesta, fino all’apertura del sinistro, migliorando l’efficienza operativa. Attraverso brevi e semplici domande, i clienti possono segnalare guasti e problemi, selezionando il tipo di assistenza di cui hanno bisogno e il professionista arriva direttamente a casa per effettuare l’intervento.
La polizza è proposta in tre moduli acquistabili singolarmente o in combinata che, oltre alle tradizionali garanzie furto, incendio, RC e tutela legale, prevedono:
“In Europ Assistance lavoriamo costantemente per migliorare la cura dei nostri clienti, ideando servizi in grado di semplificargli la vita e ridurre al minimo le loro preoccupazioni – spiega Riccardo Torchio, Chief Personal Officer di Europ Assistance Italia. “La Digital Home Assistance conferma questo impegno, offrendo un’esperienza full digital, più immediata, semplice e intuitiva, per richiedere assistenza in qualsiasi momento e risolvere i problemi dell’abitazione in tutta comodità, tenendo sotto controllo l’intero processo, dall’attivazione fino all’arrivo del professionista. Abbiamo pensato anche agli smartworkers, che possono richiedere assistenza anche nella seconda casa di proprietà o in affitto. Infine, la nuova offerta dedicata ai clienti più green conferma la sempre maggiore attenzione che l’azienda pone ai temi della sostenibilità”.
La polizza è acquistabile tramite i canali di vendita diretta (telefono e sito web di Europ Assistance) e tramite le agenzie partner.
Email: info@smartitaly.it
Viale Montenero, 55
20135 Milano
Email: s.scatena@smartitaly.it
Email: a.geli@smartitaly.it
Email: a.prandi@smartitaly.it
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
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