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Gentile Assicurato,
La presente comunicazione ha esclusivamente finalità informative: non è richiesta alcuna azione da parte tua, salvo che tu ritenga di esercitare il diritto di recesso/ripensamento.
il Decreto Legislativo 31 dicembre 2025 n. 209 dando attuazione alla Direttiva (UE) 2023/2673 del Parlamento Europeo, ha previsto una nuova funzione di recesso per renderti più agevole l’esercizio del diritto di ripensamento in caso di collocamento e conclusione del contratto attraverso l’utilizzo di interfacce online (siti web, piattaforme digitali, app, etc).
La nuova funzione introdotta prevede un tasto di richiesta di recesso/ripensamento nella tua area riservata nella sezione “I tuoi prodotti” > “Le tue assicurazioni”> “Mostra dettagli” cliccando sul tasto “Recedi dalla Polizza”. Il tasto ti consente di esercitare facilmente il diritto di recesso/ripensamento nei termini di legge.(entro 14 giorni dall’acquisto).
Se hai acquistato online una polizza con durata superiore a un mese, puoi esercitare il diritto di ripensamento salvo che tu abbia aperto una denuncia di sinistro.
Per le sole polizze viaggio, oltre a quanto indicato sopra, puoi esercitare il diritto di ripensamento solo nel caso in cui il tuo viaggio non sia ancora iniziato.
La richiesta verrà valutata dalla struttura competente e, in caso di esito positivo, il rimborso verrà effettuato sullo stesso mezzo di pagamento che hai utilizzato per l’acquisto della polizza, al netto delle imposte ed entro 30 giorni dalla data di richiesta di recesso/ripensamento.
Restiamo a tua disposizione per qualsiasi informazione al numero verde 800 44 33 22 (Lun–Ven, 9.00–19.00).
Europ Assistance Italia S.p.A.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
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