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Il rinnovo dell'accordo, il terzo dal 2016, consolida la partnership internazionale di lungo corso fra la Care Company del Gruppo Generali e la compagnia crocieristica italiana, estendendola per altri tre anni e confermando l’impegno nel garantire tranquillità e la miglior assistenza ai viaggiatori che scelgono Costa Crociere per esplorare il mondo.
Il nuovo programma assicurativo è valido per i viaggiatori provenienti da Italia, Francia, Portogallo, Spagna, Olanda, Belgio e Svizzera ed è applicabile a prenotazioni e partenze dal 1° marzo 2024. Restano confermate le coperture Early Booking e Multirischi Base, che prevedono l’annullamento e il rimborso delle spese mediche, ma vengono introdotte una serie di novità pensate per soddisfare le esigenze in continuo mutamento dei clienti.
Fra queste l’incremento del massimale in caso di annullamento del viaggio, per offrire una maggiore serenità a fronte di imprevisti che possono richiedere una modifica ai programmi di viaggio o la cancellazione del viaggio stesso oltre ad una soluzione digitale per richiedere assistenza durante il viaggio.
“Siamo felici di estendere la partnership con Costa Crociere, confermando il nostro impegno ad offrire soluzioni assicurative sempre più complete a tutti colore che scelgono di trascorrere le proprie vacanze a bordo delle navi della compagnia italiana. La nostra capacità di innovare, adattandoci alle mutevoli esigenze dei viaggiatori e spesso anticipandole, è stata fondamentale per consolidare nel tempo questa collaborazione e siamo entusiasti di continuare a lavorare al fianco di Costa Crociere per garantire ai clienti esperienze di viaggio indimenticabili e sempre più serene con i massimi livelli di protezione”, afferma Erika Delmastro, Chief Travel Officer di Europ Assistance Italia.
“In Costa Crociere gli ospiti sono sempre al centro di tutto quello che facciamo. Vogliamo che si godano le migliori esperienze di vacanza, come solo Costa sa offrire, pensando solamente a divertirsi e rilassarsi. Per questo siamo lieti di rinnovare la nostra collaborazione con un partner di eccellenza come Europ Assistance, che propone il meglio dell’assistenza in viaggio, con una formula ideale per una azienda internazionale come la nostra, che assicura lo stesso livello di servizi in diversi Paesi” – afferma Gianfranco Allocca, Vice President Sales Excellence & Global Customer Center Operations di Costa Crociere.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
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